CoolRide Blog

Difference Between a Chauffeur and a Driver

Posted by Steve Johnston on Mon, May 30, 2016

This blog was originally published in 2012; we have since updated it to reflect the most current and accurate information. 

chauffeur serviceDriver or Chauffeur? Is there really any difference between the two?

Although the short answer is yes, there are many distinct differences that separate the two professions.

From professionalism and research, to service and attire, the differences between a driver and a chauffeur are many.

To help you understand the difference, we’ve pointed out a few of the main characteristics that separate the two. 


Chauffeurs will go out their way to make sure the passenger’s experience from point of pick-up to drop off is effortless and pleasant.

From carrying luggage, offering guidance to the vehicle, and politely providing assistance throughout the trip, your chauffeur is there to do more than drive. He or she is there to serve you. 


A true chauffeur makes an effort to recognize passenger tendencies and personal preferences.

Not only will they remember what’s most important to their passenger, but they often do online research beforehand, to prepare themselves for whatever conversation, personal preference, or need may arise during the ride.

A chauffeur is typically one step ahead. For example, if the passenger requested a chilled Diet Coke on a previous trip, the chauffeur would make sure the Diet Coke was chilled and ready upon pick up during the next trip.


Chauffeurs take time to research traffic flow and road closures before they leave for pick up, ensuring the best possible route for their passenger.

Being unaware of the traffic flow and road closures can cause unnecessary delays and longer routes.


The golden rule of chauffeurs is “Don’t speak unless spoken to.”

A passenger may not be in the mood to talk to a complete stranger, and the last thing they want is to have their driver start up a long-winded conversation.

If the passenger initiates the conversation, it’s quite appropriate for the chauffeur to respond.

Many important conversations happen during a trip, so it’s important that chauffeurs handle confidentiality in a professional manner. A passenger needs to be able to trust that what is said in the vehicle stays in the vehicle.


Chauffeurs are dressed to impress. Although the color of attire may change from company to company, chauffeurs should be sharply dressed in a black business suit, pressed white shirt, dress shoes, tie, and, often, a corresponding hat.


Chauffeurs often have to go through extensive training and background checks before they are hired.

Background checks, drug testing and driver history reports are utilized by reputable companies to ensure that every chauffeur on their staff is qualified and trustworthy.

Both drivers and chauffeurs get you from point A to point B, but the difference between the two is that chauffeurs are focused on passenger comfort, safety, and experience during the trip.

When planning your next trip, don’t make the mistake of settling for a driver.

Hire a chauffeured service to get you there in comfort and style.

What are some of the differences you've noticed between a driver and a chauffeur?

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Tags: Limousine Service, FAQ